Users may experience delays due to increased load on bychan keyspace affecting system performance
View the provider incident record →Current answer
Slack experienced a minor incident: Users may experience delays due to increased load on bychan keyspace affecting system performance. The last provider record was marked Resolved; its current state cannot be verified.
The notice publication date does not establish the outage start.
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Affected Components
Messaging
Apps/Integrations/APIs
Incident Timeline
Update
This issue is now resolved for all users.
Current status and recent actions taken: We've completed rolling back the change to address the issue impacting core Slack functionality, including launching Slack, sending messages, loading threads, and other related actions.
Scope: All Slack enterprise customers.
Previous impact to end users: Users experienced issues with channel-related operations, including delays or failures when loading channels or retrieving channel membership lists.
We apologize for any disruptions to your day.
Current status and recent actions taken: We've completed rolling back the change to address the issue impacting core Slack functionality, including launching Slack, sending messages, loading threads, and other related actions.
Scope: All Slack enterprise customers.
Previous impact to end users: Users experienced issues with channel-related operations, including delays or failures when loading channels or retrieving channel membership lists.
We apologize for any disruptions to your day.
Apr 20, 2026 at 9:05 AM UTC
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