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FTP/SFTP Connectivity Issue in All Regions

Minor Impact Resolved Duration: 1h November 9, 2026
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Current answer

Kyndryl Cloud Uplift experienced a minor incident: FTP/SFTP Connectivity Issue in All Regions. ServiceAlert observed recovery on Nov 9, 2026.

Official Kyndryl Cloud Uplift status page Current Kyndryl Cloud Uplift status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
Portal (cloud.skytap.com)

Incident Timeline

Monitoring
We have have made preliminary changes to alleviate an issue previously reported in All Regions that affects FTP/SFTP connections for VM imports.

The following symptoms should now be resolved. If you continue to experience any of the following symptoms, please contact Kyndryl Cloud Uplift Support (support@skytap.com) for immediate assistance:

* Creating new VM import connections
* Speed or stability issues when using FTP/SFTP
Nov 9, 2026 at 5:56 PM UTC
Investigating
We are investigating an issue in all Region that affects FTP/SFTP connections specifically for importing VMs.

We are actively investigating this issue, and will provide further details regarding symptoms and scope within one hour.
Nov 9, 2026 at 5:19 PM UTC
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