Service Outage - Sinch Engage Classic

Critical Impact Monitoring Ongoing April 1, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Apr 1, 2026 at 11:14 AM UTC
Investigating
We are currently experiencing a complete outage of the Sinch Engage Classic system.

The service is not accessible at this time. Our teams are actively investigating the issue and working to restore functionality as quickly as possible.

We will provide further updates as more information becomes available.
Apr 1, 2026 at 10:55 AM UTC
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