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Shakepay

Performance degraded: In-app Card screen

Minor Impact Monitoring Ongoing May 21, 2026

Incident Lifecycle

Investigating Identified Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
May 21, 2026 at 4:03 PM UTC
Identified
Customers can still use their card in their digital wallets.
The Card screen in the Shakepay app is intermittently not fully loading.
May 21, 2026 at 3:40 PM UTC
Investigating
We are currently investigating this issue.
May 21, 2026 at 3:36 PM UTC
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