Current answer
Sentry experienced a critical incident: Delayed ingestion of errors in EU. ServiceAlert observed recovery on Sep 18, 2026.
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Incident Lifecycle
Affected Components
EU Span Ingestion
Incident Timeline
Identified
Error ingestion is fully operational. We are currently working on recovering real-time processing of spans.
Sep 18, 2026 at 11:45 AM UTC
Identified
We have identified a networking issue with an upstream provider and are working on mitigations.
Sep 18, 2026 at 10:58 AM UTC
Monitoring
We have identified a networking issue with an upstream provider and are working on mitigations.
Sep 18, 2026 at 10:56 AM UTC
Monitoring
We are processing real-time data again and are working on burning our backlog.
Sep 18, 2026 at 9:54 AM UTC
Investigating
We are processing real-time data again and are working on burning our backlog.
Sep 18, 2026 at 9:53 AM UTC
Investigating
We have implemented a mitigation and are starting to recover.
Sep 18, 2026 at 9:00 AM UTC
Investigating
We are currently investigating an issue that causes new errors to be delayed in the EU region.
Sep 18, 2026 at 8:36 AM UTC
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