Intermittent Account Access and Management Issues
Incident Lifecycle
Incident Timeline
Monitoring
Our engineers are continuing to monitor the fix for the issue causing intermittent errors with account-level actions, including management and settings changes, as well as other account-specific functions such as login-related activity. At this time, there is no new information to share.
Mail send is not impacted.
We will provide another update as soon as more information becomes available.
Mail send is not impacted.
We will provide another update as soon as more information becomes available.
Apr 6, 2026 at 5:57 PM UTC
Monitoring
Our engineers have implemented a fix for the issue causing intermittent errors with account-level actions, including management and settings changes, as well as other account-specific functions such as login-related activity. We are now monitoring to ensure the fix is working as expected.
Mail send is not impacted.
We will provide another update in 2 hours or as soon as more information becomes available.
Mail send is not impacted.
We will provide another update in 2 hours or as soon as more information becomes available.
Apr 6, 2026 at 3:30 PM UTC
Investigating
Starting around 7:44 AM PT on April 6, 2026, our engineers began investigating an issue causing intermittent errors with account-level actions. This affects management and settings changes, as well as other account-specific functions such as login-related activity. Customers may experience intermittent failures when attempting to update account settings, manage their accounts, or log in.
Mail send is not impacted.
We will provide another update in 2 hours or as soon as more information beco...
Mail send is not impacted.
We will provide another update in 2 hours or as soon as more information beco...
Apr 6, 2026 at 3:08 PM UTC
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