Login Issue Cloudflare CAPTCHA Failing to Load
Incident Lifecycle
Incident Timeline
Monitoring
Our engineers have implemented a fix and are monitoring system performance. Users that were previously impacted by failed CAPTCHA errors should now have the capacity to login without issue. We will provide another update in an hour or as soon as more information becomes available.
Mar 18, 2026 at 9:54 PM UTC
Investigating
Our engineers are continuing to investigate the issue. We will provide another update two hours or as soon as more information becomes available.
Mar 18, 2026 at 9:32 PM UTC
Investigating
Our engineers are continuing to investigate the issue. We will provide another update in hour or as soon as more information becomes available.
Mar 18, 2026 at 8:34 PM UTC
Identified
Our engineers are continuing to investigate the issue. We will provide another update in hour or as soon as more information becomes available.
Mar 18, 2026 at 7:35 PM UTC
Investigating
Starting around 11:06 AM PST on March 18, 2026, our engineers began investigating an issue with Cloudflare CAPTCHA failing to load on SendGrid and Twilio login pages. Customers may experience difficulty accessing the user console, as the failing CAPTCHA prevents successful login. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.
Mar 18, 2026 at 6:33 PM UTC
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