New Multi-region uptime checks and custom-domain status pages
Scratchpay

scratchpay.com is down

Major Impact Resolved Duration: 1h 7m September 1, 2026
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Current answer

Scratchpay experienced a major incident: scratchpay.com is down. ServiceAlert observed recovery on Sep 1, 2026.

Official Scratchpay status page Current Scratchpay status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
scratchpay.com account.scratchpay.com dashboard.getscratch.com

Incident Timeline

Investigating
We're currently experiencing connection contention issues with our borrower-service and its related services. The team is looking into this problem to find the root cause and fix it.
Sep 1, 2026 at 3:17 PM UTC
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