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Elevated listener latency and error rate impacting Studio loading

Critical Impact Resolved Duration: 4h 34m October 8, 2026
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Current answer

Sanity experienced a critical incident: Elevated listener latency and error rate impacting Studio loading. ServiceAlert observed recovery on Oct 8, 2026.

Official Sanity status page Current Sanity status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Investigating Investigating Investigating Investigating Investigating Investigating Investigating Investigating Investigating Investigating Identified Identified Identified Monitoring Monitoring
Affected Components
Studio

Incident Timeline

Monitoring
We are continuing to monitor for any further issues.
Oct 8, 2026 at 2:13 PM UTC
Monitoring
A fix has been fully implemented and we are monitoring the results.
Oct 8, 2026 at 1:57 PM UTC
Identified
We are continuing to apply fixes to mitigate the impact. No errors have been observed from the changes rolled out so far.
Oct 8, 2026 at 1:46 PM UTC
Identified
We are continuing to apply fixes to mitigate the impact.
Oct 8, 2026 at 1:32 PM UTC
Identified
The issue has been identified. We are continuing to apply fixes to mitigate its impact.
Oct 8, 2026 at 1:13 PM UTC
Investigating
We're continuing to investigate this issue. And we are continuing to apply measures to mitigate its impact.
Oct 8, 2026 at 12:50 PM UTC
Investigating
We're continuing to investigate this issue. And we are continuing rolling out measures to mitigate its impact.
Oct 8, 2026 at 12:33 PM UTC
Investigating
We're continuing to investigate this issue. And we are continuing rolling out measures to mitigate its impact. "scheduled publishing" functionality confirmed unaffected by this incident.
Oct 8, 2026 at 12:18 PM UTC
Investigating
We're continuing to investigate this issue. And we are continuing rolling out preliminary measures to mitigate its impact.
Oct 8, 2026 at 11:58 AM UTC
Investigating
We're continuing to investigate this issue. In the meantime, we've begun rolling out preliminary measures to mitigate its impact.
Oct 8, 2026 at 11:38 AM UTC
Investigating
We are continuing to investigate this issue.
Oct 8, 2026 at 11:21 AM UTC
Investigating
We are continuing to investigate this issue.
Oct 8, 2026 at 11:01 AM UTC
Investigating
We are currently continuing to investigate the issue, while also preparing to roll a set of mitigations.
Oct 8, 2026 at 10:56 AM UTC
Investigating
We are continuing to investigate the issue. Additionally, there might be a slight delay in document publishes for "scheduled publishing" functionality.
Oct 8, 2026 at 10:37 AM UTC
Investigating
We are currently continuing to investigate the issue, while also rolling out mitigations.
Oct 8, 2026 at 10:27 AM UTC
Investigating
We are continuing to investigate this issue.
Oct 8, 2026 at 10:10 AM UTC
Investigating
We are currently investigating an issue where elevated listener latency may result in slower performance and lag within Sanity Studio for a subset of customers. Our team is actively working to identify the root cause and mitigate the impact. Issue starting around 9:10 UTC.
Oct 8, 2026 at 9:55 AM UTC
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