Current answer
Sanity experienced a minor incident: Payment form not loading in Manage. ServiceAlert observed recovery on Sep 1, 2026.
Looking for an update now? Check the current status, or follow Sanity for future changes.
Incident Lifecycle
Affected Components
Manage
Incident Timeline
Monitoring
The fix has been deployed and the payment form is restored.
We're verifying the affected flows and monitoring for any further issues.
We're verifying the affected flows and monitoring for any further issues.
Sep 1, 2026 at 7:35 AM UTC
Identified
We've identified an issue preventing the payment form from loading in Manage. Customers without a saved card are currently unable to add a payment method or upgrade their plan.
Existing subscriptions and saved payment methods are not affected.
The cause has been identified and a fix is being deployed. We'll post an update once it's live.
Existing subscriptions and saved payment methods are not affected.
The cause has been identified and a fix is being deployed. We'll post an update once it's live.
Sep 1, 2026 at 7:31 AM UTC
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