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Content Agent - Elevated error rates

Major Impact Resolved Duration: 1h September 23, 2026
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Current answer

Sanity experienced a major incident: Content Agent - Elevated error rates. ServiceAlert observed recovery on Sep 23, 2026.

Official Sanity status page Current Sanity status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Investigating Monitoring Monitoring
Affected Components
Content Agent

Incident Timeline

Monitoring
We are continuing to monitor for any further issues.
Sep 23, 2026 at 11:38 AM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 23, 2026 at 11:23 AM UTC
Investigating
We are continuing to investigate this issue.
Sep 23, 2026 at 11:12 AM UTC
Investigating
We are continuing to investigate this issue.
Sep 23, 2026 at 10:57 AM UTC
Investigating
We are aware of an issue with the Content Agent where responses are not being delivered back to the user. We are investigating and will provide an update shortly.
Sep 23, 2026 at 10:54 AM UTC
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