Open Banking Gateway - Major Outage
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and services are recovering.
We are currently monitoring the system to ensure that the Open Banking Gateway is operating normally.
Customers may experience minor delays while the system fully stabilizes.
We will confirm once the incident is fully resolved.
We are currently monitoring the system to ensure that the Open Banking Gateway is operating normally.
Customers may experience minor delays while the system fully stabilizes.
We will confirm once the incident is fully resolved.
May 21, 2026 at 1:38 PM UTC
Identified
We have identified the cause of the issue affecting the Open Banking Gateway.
At this time, customers may still experience failed requests.
Our team is implementing mitigation measures to restore full functionality.
We will continue to provide updates as progress is made.
At this time, customers may still experience failed requests.
Our team is implementing mitigation measures to restore full functionality.
We will continue to provide updates as progress is made.
May 21, 2026 at 1:02 PM UTC
Investigating
We are continuing to investigate this issue.
May 21, 2026 at 1:00 PM UTC
Investigating
We are currently investigating an issue affecting Open Banking Gateway.
Customers may experience failed requests.
The issue started at approximately May 21st, 12:23 in UTC.
Our engineering team is actively investigating the cause and working to restore normal operation as quickly as possible.
Next update will be provided as soon as more information becomes available.
Customers may experience failed requests.
The issue started at approximately May 21st, 12:23 in UTC.
Our engineering team is actively investigating the cause and working to restore normal operation as quickly as possible.
Next update will be provided as soon as more information becomes available.
May 21, 2026 at 12:44 PM UTC
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