Digital Asset Feed generating blank export
Incident Lifecycle
Incident Timeline
Monitoring
We have identified and corrected an issue that was generating blank zip files when exporting Digital Asset Feeds and Digital Assets from Sites & Classic Catalogs.
If you continue to see issues with generating a Digital Asset export, please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
If you continue to see issues with generating a Digital Asset export, please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
Apr 16, 2026 at 6:42 PM UTC
Investigating
We have identified an issue that causes blank zip files when exporting Digital Asset Feeds and Digital Assets from Sites & Classic Catalogs.
Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
Apr 16, 2026 at 6:06 PM UTC
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