Current answer
Salesloft experienced a major incident: People Imports Stalling. ServiceAlert observed recovery on Sep 10, 2026.
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Incident Lifecycle
Affected Components
Salesloft Web Application
Incident Timeline
Monitoring
We’ve deployed a fix that should resolve imports stalling. Please log out and back in to ensure the applied changes take effect. We’re monitoring to ensure the changes have the preferred impact. Continue to monitor the status page for additional updates.
Sep 10, 2026 at 5:08 PM UTC
Identified
Engineering has identified the root cause for imports stalling and is working on a resolution. Please continue to monitor the status page for additional updates.
Sep 9, 2026 at 8:12 PM UTC
Investigating
We are investigating an issue affecting CSV and CRM People imports in Salesloft. Currently, imports may stall on the loading screen and fail to complete. This seems to be impacting some of our customers. Our engineering team is currently working to identify what is causing this issue. Please continue to monitor our Status Page for additional updates.
Sep 9, 2026 at 4:45 PM UTC
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