Current answer
Rho experienced a critical incident: Card Swipes and Payments are down. ServiceAlert observed recovery on Oct 19, 2026.
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Incident Lifecycle
Affected Components
Corporate Cards
Incident Timeline
Investigating
Stand-in processing is going through for Mastercard cards.
Oct 19, 2026 at 6:24 PM UTC
Investigating
We are experiencing an issue with our card processing provider. When customers swipe their cards, we are not receiving the authorization requests from the provider, so we are unable to perform stand-in processing.
Oct 19, 2026 at 6:12 PM UTC
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