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Retool

Workflows with custom npm libraries failing to install

Minor Impact Monitoring Ongoing May 8, 2026

Incident Lifecycle

Identified Monitoring

Incident Timeline

Monitoring
A fix has been deployed to Retool Cloud. Self-hosted customers should upgrade to 3.300.28-stable or 3.334.12-stable, which has the fix. We are monitoring to confirm full resolution.
May 8, 2026 at 6:15 PM UTC
Identified
We are investigating an issue where workflows using custom npm libraries are failing to execute. This affects both Retool Cloud and self-hosted customers.

A fix has been identified and is currently being deployed to Cloud. Self-hosted patch releases are in progress.
May 8, 2026 at 5:03 PM UTC
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