[Retool Cloud] Google Sheets Integration Intermittently Failing with "Premature Close" Errors
Incident Lifecycle
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
Apr 25, 2026 at 12:09 AM UTC
Monitoring
We've deployed another attempted fix and are monitoring the results.
Apr 24, 2026 at 2:36 AM UTC
Investigating
We are still investigating this issue.
Apr 23, 2026 at 5:00 PM UTC
Monitoring
We've deployed a fix and are monitoring the results.
Apr 22, 2026 at 10:01 PM UTC
Identified
We've identified the issue and a fix is being prepared
Apr 22, 2026 at 5:31 PM UTC
Investigating
We are still investigating this issue.
Apr 21, 2026 at 11:39 PM UTC
Investigating
We are reopening an investigation into an issue where Google Sheets resources are intermittently failing with a "premature close" error. This is affecting a subset of users on Retool Cloud. Our team is actively investigating the root cause and working on a mitigation.
Apr 21, 2026 at 5:16 PM UTC
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