New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages, May 2026
Services Pricing Dashboard

Portal Disruption of Service

None Impact Monitoring Ongoing May 8, 2026

Incident Lifecycle

Identified Identified Monitoring

Incident Timeline

Monitoring
Dear Customer,

Our product operations team has now implemented measures to restore the platform availability. We will continue to monitor this to ensure optimal operations. We thank you for your patience. Please contact our support team at support@recordedfuture.com if you have any questions.

Regards,
Recorded Future Platform Operations
May 8, 2026 at 1:56 AM UTC
Identified
Dear Customer,

We are currently experiencing a service disruption with the Recorded Future application portal due to an AWS outage. Our product operations team is aware and will restore accessibility to an optimal service level as soon as the related ASW issues are addressed.

We will continue to provide updates as they become available.  Please contact our support team at support@recordedfuture.com if you have any questions.

Regards,
Recorded Future Platform Operations
May 8, 2026 at 1:11 AM UTC
Identified
We are currently experiencing a service disruption with the Recorded Future application portal. Our product operations team have identified the cause are actively working on restoring accessibility to an optimal level of service.

We will continue to provide updates as they become available. Please contact our support team at support@recordedfuture.com if you have any questions.

Regards,
Recorded Future Platform Operations
May 8, 2026 at 12:47 AM UTC
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