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Email Delivery Failure via Mandrill

Minor Impact Resolved Duration: 11h 21m November 3, 2026
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Current answer

Quintype experienced a minor incident: Email Delivery Failure via Mandrill. ServiceAlert observed recovery on Nov 3, 2026.

Official Quintype status page Current Quintype status ServiceAlert observed status change:

Provider-reported start: . Notice published: .

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Incident Lifecycle

Investigating
Affected Components
Analytics - Reports

Incident Timeline

Investigating
We are pleased to inform you that the email delivery issue across our Mandrill accounts has been successfully resolved. Our team has restored email services, and email delivery is now back to normal.

What is restored?

OTP emails
New user sign-ups using OTP
Email verification
Internal emails and automated reports

We apologise for the inconvenience caused and appreciate your patience and understanding while our team worked to resolve the issue.
Nov 3, 2026 at 7:53 AM UTC
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