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US Platform 2: Container Security (CS) users may experience delays in container and image scan processing, as well as delayed sensor provisioning and status updates.(IM-12726)

Critical Impact Identified Ongoing June 23, 2026

Incident Lifecycle

Investigating Investigating Investigating Investigating Investigating Identified

Incident Timeline

Identified
Qualys Cloud Platform Operations has identified the issue and is currently working on a fix. All recent scans of containers and images are functioning as expected, and the latest data is now accessible. Further updates will be shared as they become available.
Jun 25, 2026 at 8:36 PM UTC
Investigating
We are continuing to investigate this issue.
Jun 24, 2026 at 7:37 PM UTC
Investigating
We are continuing to investigate this issue.
Jun 24, 2026 at 7:28 PM UTC
Investigating
We are continuing to investigate this issue.
Jun 24, 2026 at 7:20 PM UTC
Investigating
We are continuing to investigate this issue.
Jun 24, 2026 at 1:25 PM UTC
Investigating
Qualys Cloud Platform Operations is currently investigating an issue impacting US Platform 2, which is causing delays in Container Security. As a result, some users may experience slower processing times for container scans and images. We will provide updates as more information becomes available.

For reference, the incident ticket number is IM-12726.
Jun 23, 2026 at 10:23 PM UTC
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