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US Platform 2 - Unable to login (IM-12745)

Critical Impact Monitoring Ongoing July 6, 2026

Incident Lifecycle

Investigating Identified Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Jul 6, 2026 at 11:00 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Jul 6, 2026 at 9:06 PM UTC
Investigating
Qualys Cloud Operations team is currently investigating an issue affecting user login to the US Platform 2.

Further updates will be shared as they become available.

For reference, the ticket number for this incident is IM-12745.
Jul 6, 2026 at 8:44 PM UTC
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