New Multi-region uptime checks and custom-domain status pages

Intermittent Service Disruption observed for SP360 Platform for US and Canada region.

Major Impact Resolved Duration: 4d 6h 33m August 15, 2026

Incident Lifecycle

Investigating Investigating
Affected Components
PitneyAnalytics USA PitneyShip & PitneyShip Pro USA PitneyTrack USA PitneyShip Pro Canada PitneyTrack Canada PitneyAnalytics Canada PitneyShip Enterprise USA ParcelPoint USA ParcelPoint Canada ShipAccel USA PitneyShip Enterprise Canada SendPro Enterprise

Incident Timeline

Investigating
We are currently experiencing technical issues with our SP360 Platform for US and Canada region.

Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible
Aug 15, 2026 at 8:03 PM UTC
Investigating
We are currently experiencing technical issues with our SP360 Platform for US and Canada region.

Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible
Aug 15, 2026 at 7:36 PM UTC
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