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Piano Software

[Activation] Composer segmentation issues (EU region)

Minor Impact Monitoring Ongoing April 15, 2026

Incident Lifecycle

Investigating Identified Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Apr 15, 2026 at 8:45 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Apr 15, 2026 at 6:54 AM UTC
Investigating
Composer is experiencing a service incident affecting Audience segments and Propensity Models in the EU region. Impact includes high error rates, degraded segment lookup, and degraded widget performance.
Apr 15, 2026 at 6:09 AM UTC
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