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Intermittent Issues with Screening Invites in CRM in All Production environments

Minor Impact Monitoring Ongoing May 19, 2026

Incident Lifecycle

Identified Monitoring

Incident Timeline

Monitoring
Phenom Engineering team has resolved the intermittent issue impacting Screening Invites in CRM and it is working as expected. Our Engineering team will continue to monitor for the next 30 minutes to ensure there is no further impact.
May 19, 2026 at 8:39 PM UTC
Identified
The Phenom Engineering team is actively investigating an intermittent issue impacting Screening Invites in CRM and are currently working to identify the root cause and implement a resolution as quickly as possible. We will share the next update within the next hour.
May 19, 2026 at 8:03 PM UTC
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