Investigating Portal and API Service Disruption
View the provider incident record →Current answer
Worldpay for Platforms experienced a major incident: Investigating Portal and API Service Disruption. ServiceAlert observed recovery on Nov 6, 2026.
Official Worldpay for Platforms status page Current Worldpay for Platforms status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
Production - API
Production - API
Production - Management Portal
Production - Management Portal
Production - Alerts
Production - Alerts
Incident Timeline
Investigating
We are currently investigating an issue impacting access to the Payrix Portal and API services. Customers may experience difficulties logging in, accessing the portal, or processing API requests.
Our engineering teams are actively working to identify the root cause and restore normal service as quickly as possible. We will provide additional updates as more information becomes available.
Our engineering teams are actively working to identify the root cause and restore normal service as quickly as possible. We will provide additional updates as more information becomes available.
Nov 6, 2026 at 5:11 PM UTC
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