Smart Factory Data Events Delayed
Incident Lifecycle
Incident Timeline
Monitoring
The queues have been drained, systems are back to normal functioning. The team is continuing clean up efforts.
Apr 27, 2026 at 5:07 PM UTC
Monitoring
We expect the remaining queue to be fully processed within 2 hours.
Apr 27, 2026 at 3:48 PM UTC
Identified
We are continuing to manage the data queue draining.
Apr 27, 2026 at 3:20 PM UTC
Identified
We have now implemented improvements, unblocking the system and allowing all current data to be processed. Partial data from the last 2 hours remains unprocessed and we are gradually addressing the queue (without placing excessive load on the system).
Apr 27, 2026 at 2:42 PM UTC
Identified
The issue has been identified and we are working on a solution.
Apr 27, 2026 at 1:56 PM UTC
Investigating
We are investigating invalid downtime events caused by delayed data processing.
Apr 27, 2026 at 1:16 PM UTC
Investigating
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
Apr 27, 2026 at 12:56 PM UTC
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