Smart Factory is experiencing a temporary slowdown
Incident Lifecycle
Incident Timeline
Identified
We have disabled Automatic Downtime Detection at the moment, to assist with isolating the problem. It is also possible that erroneous downtime was reported in the last few minutes for some customers.
May 5, 2026 at 7:10 PM UTC
Identified
We have identified the cause and are working on a resolution.
May 5, 2026 at 7:07 PM UTC
Investigating
We are continuing to investigate this issue.
May 5, 2026 at 7:06 PM UTC
Investigating
Our Infrastructure team is investigating reports of an incident from our automated monitoring systems. We will update you when we have more information.
May 5, 2026 at 6:57 PM UTC
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