Current answer
No-IP experienced a minor incident: Alternate port SMTP delivery problems. ServiceAlert observed recovery on Aug 31, 2026.
Looking for an update now? Check the current status, or follow No-IP for future changes.
Incident Lifecycle
Affected Components
Alternate-port SMTP
Incident Timeline
Monitoring
Connectivity has been restored. Alternate port SMTP mail that was delayed is now moving through the queue and being delivered. Expect queue delays for the next hour or so while the backlog processes. We will continue monitoring.
Aug 31, 2026 at 8:09 PM UTC
Identified
We are seeing delivery problems on our alternate port SMTP service. The
cause is a routing problem affecting part of the network our mail servers
send from. Our team is working on a fix.
We have a temporary reroute in place to keep traffic moving while we sort
out the underlying problem. One known limitation: mail sent to a group
address or through a forward may still bounce, depending on how the
receiving side is configured.
We will post an update here as soon as we know more.
cause is a routing problem affecting part of the network our mail servers
send from. Our team is working on a fix.
We have a temporary reroute in place to keep traffic moving while we sort
out the underlying problem. One known limitation: mail sent to a group
address or through a forward may still bounce, depending on how the
receiving side is configured.
We will post an update here as soon as we know more.
Aug 31, 2026 at 7:23 PM UTC
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