New Multi-region uptime checks and custom-domain status pages

Platform outage

Major Impact Resolved Duration: 9m October 21, 2026
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Current answer

MyOnlineStore experienced a major incident: Platform outage. ServiceAlert observed recovery on Oct 21, 2026.

Official MyOnlineStore status page Current MyOnlineStore status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
Back office Storefront Checkout API

Incident Timeline

Investigating
We are currently investigating and addressing the outage.
Oct 21, 2026 at 8:00 AM UTC
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