Current answer
MyCase - Public experienced a minor incident: Degraded Performance- Advanced Search. ServiceAlert observed recovery on Oct 5, 2026.
Official MyCase - Public status page Current MyCase - Public status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
MyCase
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 5, 2026 at 5:42 PM UTC
Investigating
We are aware of degraded search for Advanced tier users, and we are actively investigating.
Oct 5, 2026 at 5:25 PM UTC
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