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MoonPay

Elevated failure rate on swap transactions

Minor Impact Identified Ongoing April 15, 2026

Incident Lifecycle

Identified

Incident Timeline

Identified
We are currently investigating an issue causing an increased failure rate for some swap transactions. Users may experience errors when fetching swap quotes or completing swaps.

Our team has identified multiple contributing factors and is actively working to reduce the failure rate and improve reliability.
Apr 15, 2026 at 6:43 AM UTC
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