Onramp delivery of some crypto assets is delayed
Incident Lifecycle
Incident Timeline
Monitoring
The issue has been fixed and stuck orders are now processing
May 8, 2026 at 8:08 AM UTC
Identified
We have identified an issue with an upstream service provider that is causing delays in the delivery of some crypto assets for onramp orders.
New orders are being processed through available alternatives where possible. We are actively working to resolve delays for affected pending orders and will provide another update as soon as we have more information.
New orders are being processed through available alternatives where possible. We are actively working to resolve delays for affected pending orders and will provide another update as soon as we have more information.
May 8, 2026 at 7:42 AM UTC
Investigating
We are currently investigating this issue.
May 8, 2026 at 6:58 AM UTC
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