MongoDB Charts: Infinite login loop when creating new Charts projects
View the provider incident record →Current answer
MongoDB Atlas experienced a minor incident: MongoDB Charts: Infinite login loop when creating new Charts projects. ServiceAlert observed recovery on Oct 2, 2026.
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Incident Lifecycle
Affected Components
MongoDB Charts
Incident Timeline
Identified
Since approximately 23:30 UTC on 2026-10-01, users creating new Charts projects by clicking on the "Visualization" tab will repeatedly be prompted to login and will not be able to view the Charts interface. While these Charts projects will be created, we cannot guarantee the timing at this moment.
Existing Charts projects are not affected.
Existing Charts projects are not affected.
Oct 2, 2026 at 12:01 AM UTC
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