Atlas UI and API Periodic Unavailability
Incident Lifecycle
Affected Components
MongoDB Cloud
Incident Timeline
Monitoring
We have disabled the workload and are monitoring the situation
Aug 18, 2026 at 3:04 PM UTC
Identified
We have identified a new workload that was putting more load than expected on the backing system. We are working on disabling it. Customer clusters remain unaffected.
Aug 18, 2026 at 2:57 PM UTC
Investigating
We are investigating an issue where customers periodically cannot access the Atlas UI or utilize the API. Customer clusters are unaffected.
Aug 18, 2026 at 2:10 PM UTC
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