Current answer
Mixpanel experienced a major incident: Degraded Query API Performance impacting US Projects. ServiceAlert observed recovery on Aug 26, 2026.
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Incident Lifecycle
Affected Components
Application Availability (US)
Incident Timeline
Monitoring
A fix has been implemented, and we're seeing improved success rates for the Query API. We will continue monitoring to ensure stability.
Aug 26, 2026 at 10:28 PM UTC
Identified
The issue has been identified and a fix is being implemented.
Aug 26, 2026 at 10:11 PM UTC
Investigating
Mixpanel is experiencing degraded Query API performance, resulting in HTTP 500 responses when querying reports for projects with US Data Residency. Projects with EU and IN Data Residency remain unaffected.
We appreciate your patience while our engineers work to restore normal functionality. We will post progress updates on our status page.
If you have any questions, please <a href="https://mixpanel.com/get-support">contact support.</a>
We appreciate your patience while our engineers work to restore normal functionality. We will post progress updates on our status page.
If you have any questions, please <a href="https://mixpanel.com/get-support">contact support.</a>
Aug 26, 2026 at 9:39 PM UTC
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