Log retrieval errors in the US region
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Jun 23, 2026 at 3:56 PM UTC
Identified
We are continuing to work on a fix for this issue. Some customers may see log delays. Outbound processing, inbound processing, and webhook delivery continue operating normally.
Jun 23, 2026 at 3:25 PM UTC
Identified
We are continuing to work on a fix for this issue. Some customers may see log delays. Outbound processing, inbound processing, and webhook delivery are operating normally.
Jun 23, 2026 at 2:52 PM UTC
Identified
We are continuing to work on a fix for this issue.
Jun 23, 2026 at 2:13 PM UTC
Identified
We are continuing to work on a fix for this issue.
Jun 23, 2026 at 1:10 PM UTC
Identified
We are continuing to work on a fix for this issue.
Jun 23, 2026 at 12:07 PM UTC
Identified
We are continuing to work on a fix for this issue.
Jun 23, 2026 at 11:19 AM UTC
Identified
We are continuing to work on a fix for this issue.
Jun 23, 2026 at 10:41 AM UTC
Identified
We are continuing to work on a fix for this issue.
Jun 23, 2026 at 10:04 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Jun 23, 2026 at 9:30 AM UTC
Investigating
Customers using the events/logs APIs or viewing logs in the customer portal may see errors in viewing or retrieving logs. These errors are only affecting a subset of our customers.
Jun 23, 2026 at 9:14 AM UTC
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