Delayed Withdrawals In Kenya
Incident Lifecycle
Incident Timeline
Identified
We are currently experiencing an issue affecting withdrawals for customers in Kenya due to a disruption with one of our payment providers. As a result, some withdrawal requests may fail or not be processed as expected.
Our team is actively working with the provider to resolve this as quickly as possible.
We appreciate your patience and will provide updates as more information becomes available.
Our team is actively working with the provider to resolve this as quickly as possible.
We appreciate your patience and will provide updates as more information becomes available.
Apr 9, 2026 at 9:53 AM UTC
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