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Listrak

NextGen Email Send Delays

Minor Impact Monitoring Ongoing May 8, 2026

Incident Lifecycle

Identified Monitoring

Incident Timeline

Monitoring
We have completed mitigation steps related to the ongoing AWS outage. Our teams are actively monitoring systems to ensure continued stability and recovery.
May 8, 2026 at 4:52 PM UTC
Identified
We are currently experiencing degraded performance with our NextGen services causing email sends to take longer than expected. This is due to an ongoing AWS outage. Our teams are actively working to restore full performance as quickly as possible.
May 8, 2026 at 3:11 PM UTC
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