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Call Management Service – EU Region Users Unable to Join Lifesize Multiparty Calls and Connect+ GW Calls

Major Impact Resolved Duration: 3h 7m October 7, 2026
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Current answer

Lifesize Meeting Solutions experienced a major incident: Call Management Service – EU Region Users Unable to Join Lifesize Multiparty Calls and Connect+ GW Calls. ServiceAlert observed recovery on Oct 7, 2026.

Official Lifesize Meeting Solutions status page Current Lifesize Meeting Solutions status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
Call Management Service Multiway Call Service

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Oct 7, 2026 at 9:27 AM UTC
Investigating
Call Management Service – EU Region Users Unable to Join Lifesize Multiparty Calls and Connect+ GW Calls. Point to points calls are working fine.
Oct 7, 2026 at 7:47 AM UTC
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