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Level

Critical Queue, Default Queue, and 2 other services are down

Major Impact Resolved Duration: 8m August 13, 2026
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Current answer

Level experienced a major incident: Critical Queue, Default Queue, and 2 other services are down. Resolved on Aug 13, 2026.

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Incident Lifecycle

Investigating Investigating Investigating Investigating
Affected Components
Queues / Critical Queue Queues / Default Queue Queues / Automations Queue Queues / Search Queue

Incident Timeline

Resolved
Default Queue, Automations Queue, and Search Queue recovered.
Aug 13, 2026 at 7:25 PM UTC
Resolved
Critical Queue recovered.
Aug 13, 2026 at 7:25 PM UTC
Investigating
Search Queue went down.
Aug 13, 2026 at 7:18 PM UTC
Investigating
Critical Queue went down.
Aug 13, 2026 at 7:17 PM UTC
Investigating
Default Queue went down.
Aug 13, 2026 at 7:16 PM UTC
Investigating
Automations Queue went down.
Aug 13, 2026 at 7:16 PM UTC
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Similar Level Incidents

Search Queue and Integrations Queue are down Major Sep 25, 2026 Critical Queue, Default Queue, and 1 other service are down Major Sep 10, 2026 Critical Queue, Default Queue, and 1 other service are down Major Aug 20, 2026 Default Queue and Automations Queue are down Major Aug 5, 2026 Level API and Agents API are down Major Aug 4, 2026