New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
Monitor Features overview Vendor status Uptime & synthetic checks Certificate lifecycle Operate Incident management Live demo
By goal Replace your stack Why ServiceAlert Competitor comparisons Alternatives directory By signal Reliability hub   · Uptime rankings   · SLA compliance Outage map
Services
Check & scan SSL security grader Status checker DNS lookup Response time WHOIS lookup Calculators SLA calculator Downtime calculator Embed Status badges All tools →
Pricing
Guides Help center Uptime monitoring RUM & analytics Teams & shared monitors Developer API reference Status badges Learn Blog Outage reports FAQ Changelog
Dashboard
Khoros

Community Analytics Data not Coming Up

Minor Impact Monitoring Ongoing May 18, 2026

Incident Lifecycle

Investigating Identified Monitoring

Incident Timeline

Monitoring
The backfill has been completed. We continue to investigate the root cause.
May 18, 2026 at 9:09 PM UTC
Identified
The issue has been identified, and the backfill has been triggered accordingly. Backfill is in progress, and we will keep you posted on its status.
May 18, 2026 at 10:00 AM UTC
Investigating
We have found that there were issues with Community Analytics data not coming up from May 12 for APAC-hosted communities. The team is investigating.
May 18, 2026 at 9:50 AM UTC
Was your business affected by this Khoros outage?
Set up instant alerts for Khoros, be the first to know about outages via email, Slack, Teams, or Discord.
Set Up Alerts → View Khoros History

Similar Khoros Incidents

Community Analytics Data Missing Minor May 25, 2026 Facebook author names displaying as numeric IDs in Khoros Care Minor May 20, 2026 Degraded posts ingestion in some Care instances Minor May 13, 2026 Data for April 30th missing in EMEA communities in Khoros Communities Minor May 4, 2026 Degraded Performance - Khoros Community Aurora Minor Apr 30, 2026