Datto AV – Behavioral Detection Update
Incident Lifecycle
Incident Timeline
Identified
A fix has been developed and this will be released tonight, after 12am(EST) and applied during your next set maintenance window.
Apr 2, 2026 at 3:03 PM UTC
Identified
We are aware of a low-frequency issue where certain legitimate files may be unexpectedly quarantined by a behavioral detection component.
What’s happening
In rare cases, a behavioral detection module may briefly activate during endpoint startup before policy settings are fully applied. During this short window, files that would normally be allowed may be flagged and quarantined.
Customer impact
Low probability, but non-zero
Quarantined files may not generate alerts in the console
Files can...
What’s happening
In rare cases, a behavioral detection module may briefly activate during endpoint startup before policy settings are fully applied. During this short window, files that would normally be allowed may be flagged and quarantined.
Customer impact
Low probability, but non-zero
Quarantined files may not generate alerts in the console
Files can...
Apr 1, 2026 at 4:53 PM UTC
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