Geo Location Controls Degraded

Minor Impact Monitoring Ongoing March 31, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results
Mar 31, 2026 at 4:58 PM UTC
Investigating
Geo-location enforcement is currently degraded for Studio DRM customers using the Geo Location API and token geo settings. We are actively investigating.
Mar 31, 2026 at 4:54 PM UTC
Was your business affected by this JW Player outage?
Set up instant alerts for JW Player — be the first to know about outages via email, Slack, Teams, or Discord.