DRM Issues affecting US and Asia regions

Major Impact Monitoring Ongoing March 23, 2026

Incident Lifecycle

Monitoring Monitoring

Incident Timeline

Monitoring
We have applied a fix and are monitoring performance
Mar 23, 2026 at 3:17 PM UTC
Monitoring
Increased latency and 5xx on DRM platform requests
Mar 23, 2026 at 3:14 PM UTC
Was your business affected by this JW Player outage?
Set up instant alerts for JW Player — be the first to know about outages via email, Slack, Teams, or Discord.