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Service disruption – some users unable to reach Jottacloud

Major Impact Resolved Duration: 1d 23h 59m October 13, 2026
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Current answer

Jottacloud Public experienced a major incident: Service disruption – some users unable to reach Jottacloud. ServiceAlert observed recovery on Oct 15, 2026.

Official Jottacloud Public status page Current Jottacloud Public status ServiceAlert observed status change:

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Incident Lifecycle

Identified Identified Monitoring Identified Monitoring
Affected Components
Websites

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results. Some countries may still be affected.
Oct 13, 2026 at 4:15 PM UTC
Identified
We are currently experiencing a disruption caused by a DDoS attack, and some users may be unable to reach our websites and services on IPv4. We are working with our teams and partners to restore normal access as quickly as possible.
Oct 13, 2026 at 2:28 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 13, 2026 at 1:55 PM UTC
Identified
We are continuing to work on a fix for this issue.
Oct 13, 2026 at 12:41 PM UTC
Identified
We are currently experiencing a disruption caused by a DDoS attack, and some users may be unable to reach our websites and services on IPv4. We are working with our teams and partners to restore normal access as quickly as possible.
Oct 13, 2026 at 12:40 PM UTC
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