Current answer
Jobvite Operational experienced a major incident: Resume upload and parsing failing. ServiceAlert observed recovery on Nov 5, 2026.
Official Jobvite Operational status page Current Jobvite Operational status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
Career Sites
ATS - Candidates
Incident Timeline
Monitoring
Resume uploads and automatic parsing have continued to work normally since service was restored last night.
We are currently working to ensure any resumes that failed to parse during the outage window are reprocessed.
We are monitoring performance and stability.
Next update: 11:00 AM ET or upon resolution.
We are currently working to ensure any resumes that failed to parse during the outage window are reprocessed.
We are monitoring performance and stability.
Next update: 11:00 AM ET or upon resolution.
Nov 5, 2026 at 1:43 PM UTC
Monitoring
Mitigation steps have been applied and service functionality is returning to normal.
We are monitoring performance and stability.
We are monitoring performance and stability.
Nov 5, 2026 at 1:47 AM UTC
Identified
We have identified the root cause affecting ATS - Candidates and Career Sites.
Mitigation is currently in progress.
Next update: 5:34 PM ET or sooner.
Mitigation is currently in progress.
Next update: 5:34 PM ET or sooner.
Nov 4, 2026 at 9:36 PM UTC
Investigating
We are investigating an issue affecting ATS - Candidates and Career Sites.
Users may experience errors when uploading resumes, and candidate details are not being filled in automatically from the resume, when adding candidates or applying through career sites. Candidates can still be added by entering their information manually.
Start time: approximately 4:40 AM ET.
Next update: 4:11 PM ET or sooner.
Users may experience errors when uploading resumes, and candidate details are not being filled in automatically from the resume, when adding candidates or applying through career sites. Candidates can still be added by entering their information manually.
Start time: approximately 4:40 AM ET.
Next update: 4:11 PM ET or sooner.
Nov 4, 2026 at 8:15 PM UTC
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