Ivanti Neurons for ITSM LDZ PRD – Degraded Performance and Connection Issues
Incident Lifecycle
Incident Timeline
Monitoring
Following our investigation, mitigation actions have been applied to the affected landscape to address the issue. Performance is now stabilising, and we are actively monitoring the environment to ensure continued service stability.
Jun 16, 2026 at 10:16 AM UTC
Investigating
Service has largely stabilized in the LDZ PRD landscape. Our teams remain engaged and are actively investigating and monitoring the landscape to ensure continued stability. We will share additional updates as more information becomes available.
Jun 15, 2026 at 11:01 PM UTC
Investigating
Service has largely stabilized in the LDZ PRD landscape. Our teams remain engaged and are actively investigating and monitoring the landscape to ensure continued stability. We will share additional updates as more information becomes available.
Jun 15, 2026 at 4:57 PM UTC
Investigating
The previously identified performance issue on the LDZ PRD landscape has reoccurred. Our teams are actively investigating and will provide further updates as more information becomes available.
Jun 15, 2026 at 3:02 PM UTC
Investigating
We are continuing to investigate the issue and we will provide a further update as soon as more information becomes available. If you begin to experience issues, please contact Support.
Jun 15, 2026 at 1:34 PM UTC
Investigating
Performance has improved across the landscape. Our teams remain engaged and are actively working towards resolving the issue.
Jun 15, 2026 at 12:17 PM UTC
Investigating
The previously identified performance issue on the LDZ PRD landscape has reoccurred. Our teams are actively investigating and will provide further updates as more information becomes available.
Jun 15, 2026 at 10:48 AM UTC
Monitoring
We will continue to monitor the environment closely to ensure stability for LDZ PRD.
Jun 15, 2026 at 9:28 AM UTC
Investigating
Services are currently being restored on the LDZ PRD landscape, and customers should begin to see an improvement in performance and connectivity. We will continue to monitor the environment closely and provide further updates as needed.
Jun 15, 2026 at 9:27 AM UTC
Investigating
We are currently receiving reports of degraded performance and connection issues on the LDZ PRD landscape. Our teams are actively investigating the issue and will provide further updates as more information becomes available.
Jun 15, 2026 at 8:31 AM UTC
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