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NSZ PRD –Few Tenants Accessibility Issues

Minor Impact Resolved Duration: 23h 34m September 5, 2026
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Current answer

Ivanti Cloud experienced a minor incident: NSZ PRD –Few Tenants Accessibility Issues. ServiceAlert observed recovery on Sep 6, 2026.

Official Ivanti Cloud status page Current Ivanti Cloud status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Monitoring
Affected Components
Service Manager / Asset Manager (NSZ)

Incident Timeline

Monitoring
We identified a certificate configuration conflict affecting a few number of tenants following the maintenance activity. The issue was caused by an incorrect certificate configuration on the affected tenants.

We have updated the affected tenants with the correct ADFS ivanticloud.com certificate, and the issue has been fully resolved.
All affected tenants are now accessible.
Sep 5, 2026 at 7:28 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Sep 5, 2026 at 6:12 AM UTC
Investigating
Some tenants in NSZ PRD are currently experiencing intermittent accessibility and connection issues. We are actively investigating the issue and working to restore full service.
We will provide another update as soon as more information becomes available.
Sep 5, 2026 at 4:30 AM UTC
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