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Worldline Payment Platform perturbation

Minor Impact Resolved Duration: 53m September 26, 2026
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Current answer

Worldline WLOP experienced a minor incident: Worldline Payment Platform perturbation. ServiceAlert observed recovery on Sep 26, 2026.

Official Worldline WLOP status page Current Worldline WLOP status ServiceAlert observed status change:

Looking for an update now? Check the current status, or follow Worldline WLOP for future changes.

Incident Lifecycle

Identified
Affected Components
Back Office Ogone AIRPLUS AIB Direct Server to server API Worldline Fraud expert service AliPay ANZ Bank Direct Client API SMB Merchant Portal American Express Arkea Direct Hosted Payment Pages MyPerformance Aurora Apple Pay Direct Hosted Tokenization Pages Financial clearing and settlement service (Collect) Worldline Batch transaction processing Bancontact Banque Postale Bambora Worldline e-Terminal Belfius Direct Net Banco Sabadell Worldline Ecommerce Payment Pages Worldline DirectLink API's Banque Populaire, Caisse d'Epargne, BRED Carte bancaire Worldline FlexCheckout Barclays CBC / KBC Online BBVA Cetelem Diners Club BNG Bank DISCOVER BNL Positivity BNP Paribas EPS Caisse d’Epargne Facilipay Gift Cards Caixa Catalunya Card Complete Giropay iDEAL ING Home'Pay Cielo JCB CMI Crédit du Nord Klarna Maestro Chase Paymentech Crédit Agricole M&S Budget Card Crédit Mutuel, CIC, BECM M&S Charge Card COFIDIS M&S Credit Card Cofinoga M&S Debit Card Mastercard Elavon Europabank Multibanco European Merchant Services (EMS) PassES PayPal Evo Payments First Data (Merchant Solutions) Paysafecard Global Payments PostFinance E-finance HSBC PostFinance Card SEPA Direct Debit Ikano Sofinco Intersolve ING Spirit Of Cadeau TWINT JCB La Caixa VISA LCL Limonetik Lloyd M&S Bank Nexi (Concardis) Nexi PAYONE Paysquare BV PostFinance Santander SBSA SIX Payment Services Société Générale Teller (Nets) Trésor Public - Banque de France Unicre UOB Westpac Worldline WorldPay

Incident Timeline

Identified
We would like to inform you that we observed temporary perturbations in processing payments on the Worldline (WLOP) platform.

A dedicated team has been deployed to investigate the situation as a matter of urgency with the aim to restore the activity to normal operating conditions.

An update will be provided shortly.

We sincerely regret any potential inconvenience and appreciate your understanding and patience.
Sep 26, 2026 at 6:12 PM UTC
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