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Multiple Locations - WhatsApp Traffic Processing Degradation

Minor Impact Monitoring Ongoing June 18, 2026

Incident Lifecycle

Investigating Investigating Investigating Identified Identified Monitoring Monitoring Monitoring Monitoring Monitoring Monitoring

Incident Timeline

Monitoring
Our teams are continuously monitoring the situation to ensure it is fully resolved.
Jun 19, 2026 at 10:26 AM UTC
Monitoring
Our team is actively monitoring the situation to ensure that the issue has been completely resolved and does not reoccur.
Jun 19, 2026 at 4:55 AM UTC
Monitoring
Our team is continuing to monitor the situation to confirm it is completely resolved.
Jun 19, 2026 at 12:38 AM UTC
Monitoring
The delays and processing issues appear to have been resolved. Our teams are continuing to monitor the situation to ensure it is fully resolved.
Jun 18, 2026 at 7:53 PM UTC
Monitoring
Our dedicated team has deployed a fix and remains actively engaged in monitoring the situation.
Jun 18, 2026 at 2:38 PM UTC
Monitoring
Our dedicated team has deployed a fix and is currently monitoring the situation.
Jun 18, 2026 at 12:21 PM UTC
Identified
We are continuing to work on a fix for this issue and our engineering team is actively investigating. We will provide further updates as soon as new information becomes available.
Jun 18, 2026 at 9:37 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Jun 18, 2026 at 8:39 AM UTC
Investigating
Our engineering team is actively investigating the issue and we will share additional updates as soon as new information becomes available.
Jun 18, 2026 at 8:10 AM UTC
Investigating
We are continuing to investigate this issue.
Jun 18, 2026 at 7:45 AM UTC
Investigating
We are currently encountering delays in processing of WhatsApp traffic.
Our dedicated team is already checking this and more updates will follow.
Jun 18, 2026 at 7:45 AM UTC
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